Q: Changing text/language doesn't work

On the "Texts &amp; Translations" page It is possible that when you visit your shop, the text you have changed does not appear. Most of the time, this is because the wrong language has been changed. If you have a single-language shop, you only need to change the values by selecting the "default" language. Example: <img src="https://storage.crisp.chat/users/helpdesk/website/c0a6031f2d746000/capture-decran-2024-05-11-a-21_40doyz.png" alt="default_language" /> It is therefore not necessary to add a new language. Adding a language is useful if you have more than 2 languages in your shop. The default language is the one that will be displayed for everyone, even if a language has not been added separately. You should consider the "default" language as the main one and any languages you add as "secondary" :)

Question 1

Double SlideCart or redirection after adding product

Accepted Answer

If you have a problem with a double SlideCart or the page redirects when you add an item to the cart, there's nothing simpler:

Go to your themes page
Click on "Customise" or the button that will redirect you to theme editing
On the left-hand side menu, go to "Theme options", which is represented by a gearwheel.
Go to the category: "Basket" sometimes it can be called something else
This is where you configure the type of basket the theme should use, if you change the type of basket, you may come across 3 options, generally you need to click on "Contextual Notifications".
Save the configuration, go to the site and test adding a basket, opening the basket, etc… Normally the SlideCart should open. 7 (Optional) If contextual notifications do not work, try on page.

Example: https://gyazo.com/5968af7edfaa1132654fa3b73c096e3d

Question 2

Changing text/language doesn't work

Accepted Answer

On the "Texts & Translations" page

It is possible that when you visit your shop, the text you have changed does not appear.

Most of the time, this is because the wrong language has been changed. If you have a single-language shop, you only need to change the values by selecting the "default" language.

Example: default_language

It is therefore not necessary to add a new language. Adding a language is useful if you have more than 2 languages in your shop.

The default language is the one that will be displayed for everyone, even if a language has not been added separately. You should consider the "default" language as the main one and any languages you add as "secondary" :)

Question 3

I'm using a Quantity Breaks/Bundle app and it redirect to the cart page

Accepted Answer

You may have bundle software installed on your shop, such as Kaching Bundle Quantity Breaks, WideBundle, etc.

This bundle software may redirect you to the shopping basket page without opening the SlideCart. This is not the behaviour we want.

To change this setting. I suggest you go to the bundle options and set the basket type to "SideCart/CartDrawer/SlideCart" ;)

Question 4

How to create urgence timer?

Accepted Answer

Steps for configuring the timer :

On SlideCarty, go to "Appearance" then "Banners".
Then click on "Add a new banner".
Copy and paste this code into the text field:

"Welcome offer expires in {{minutes}}:{{seconds}} minutes!"

Important: Do not change the value between the {{ }}

3 (bis). You can also click on "Add timer" to add the timer variables.

In order to configure the duration of the timer, you need to configure it in the category just below, which is called "Basket expiry". This is what will allow the basket to expire and perform an action of your choice when it expires (redirect to basket page, payment page, do nothing).
Click on "Activate the module".
The shopping cart expiry slider appears. You can click on it to change the expiry time.

Example:

urgence_timer

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